Text to Give Quick Guide

GivePlus Text Number "833-454-0208"

St Mark UMC Chicago - Text to Give 1
St Mark UMC Chicago - Text to Give 3
St Mark UMC Chicago - Text to Give 2
St Mark UMC Chicago - Text to Give 4

Keywords to keep in mind
Note that keywords are not case sensitive

Keyword = "Assist"

What it does:

Sends instructions to the donor via text.

Expected Response:

"To donate via text, send the dollar amount you wish to give, including a dollar sign."

Keyword = "Edit"

What it does:

Allows donors to edit their name, payment method, address, and email. Once the edit keyword is sent, the will receive link.

Expected Response:

"To manage your profile, go to (link)."

Keyword = "Halt"

What it does:

Allows donors to permanently disable Give by Text. At this time, they cannot re-enroll once they’ve opted out.

Expected Response:

"Text to give to (Church Name) for this phone has been permanently disabled."

Keyword = "Refund"

What it does:

Donors can send this message to refund or cancel a donation they’ve submitted and we will direct them to call the church.

Expected Response:

"To request a refund of your donation, please call (Church Name) at (Church Phone #)."

Keyword = "Funds"

What it does:

Donors can send this message to receive a list of the Church’s Give by Text Funds.

Expected Response:

"Text '(contribution amount) fund name' or text '(contribution amount) fund code' to donate to a specific fund."